Use cases
Business texting for every job
What UK companies use CaptiFi Connect for, from appointment reminders to two-way customer service, with the setup for each.
- Appointment remindersSend appointment reminder texts to UK mobiles from the dashboard or the API, with sample wording, scheduling up to a year ahead and replies to your inbox.Read more
- Two-way customer serviceAnswer customers by text from an inbox on a UK mobile number. Replies are free, threads are grouped by number, and webhooks can pass them to your own systems.Read more
- Marketing campaignsPlan and send SMS marketing campaigns to UK mobiles with lists, merge fields, scheduling and an automatic opt-out line, with the PECR consent rules explained.Read more
- Order and delivery updatesText customers when an order is confirmed, out for delivery or ready to collect, sent from your own order system through the API to UK mobiles.Read more
- Booking confirmationsConfirm bookings by text the moment they're made, from the dashboard or your booking system through the API, with wording for tables, rooms, classes and events.Read more
- Staff alertsText staff about shift cover, rota changes, closures and urgent call-outs. Send to a team list, collect replies in one inbox, or trigger alerts by API.Read more
- Verification codesSend one-time verification codes by text to UK mobiles through the CaptiFi Connect API. Your system makes and checks each code, and we deliver it as a text.Read more
- Feedback requestsAsk customers how their visit went with a short text afterwards, collect the answers in your inbox, and follow up while it's still fresh in their mind.Read more